re888 Privacy Policy
This policy clearly explains how we take care of the personal information you provide when you access and play on the re888 platform.
Introduction and Purpose
This Privacy Policy is written to explain to players in Myanmar how personal data is handled when using the re888 platform. Anyone who uses re888's services is considered to have accepted this policy.
We take your personal data seriously and operate as a secure, trustworthy platform. Your data will not be used in any way or for any purpose not described in this policy.
This policy applies to re888's website, mobile application, and all related services.
Data We Collect
When you register an account, make deposits or withdrawals, play games, and use services on the re888 platform, the following data may be collected and stored—
Personal Information
Name, date of birth (for 21+ age verification), and contact phone number
Email address — used to send account confirmations and notifications
Information related to payment services (KBZPay, Wave Money, AYA Pay) — intended only for deposit and withdrawal verification
Technical Data
IP address, browser type, device model, and operating system
On-site access logs, game history, and session duration
Location data (approximate location derived from IP) — for security purposes only
Cookies and Tracking Technologies
- Session cookies required to keep a player's session active
- Analytics cookies for improving service quality and resolving issues
- Preference cookies to save player preference settings
You can disable cookies in your browser settings, but some services may be limited as a result.
How Your Data Is Used
The data collected is used only for the following purposes—
Account Management
Data is used to create, verify, and secure players' accounts, and to keep financial transactions on the re888 platform accurate.
Financial Verification
Your data is handled to allow identity checks during deposits and withdrawals, and to ensure transactions are free from fraud. Only the information needed for verification is shared with KBZPay, Wave Money, and AYA Pay.
Customer Service
The customer service team, available via 24/7 live chat and email, can only access the data needed to handle your enquiries.
Security and Fraud Prevention
Technical data is used to monitor account access and detect and block suspicious activity.
Service Improvement
Analytics data is used to improve the player experience and to enhance the platform's games, design, and features.
Legal and Regulatory Compliance
Data is used to verify that players meet the requirements of our responsible gambling policy (including the 21+ age limit) and to maintain the records needed to continue operating.
Third-Party Sharing Policy
re888 will never sell, rent, or share players' personal information for advertising purposes. However, we may share data with third parties only where strictly necessary to provide our services, and only under the conditions set out below—
- Payment Services — KBZPay, Wave Money, and AYA Pay receive only the information required for deposit and withdrawal verification
- Customer Service Tools — Only interaction data needed to operate live chat is shared
- Technical Services — Data is held for server hosting and security operations
- Legal Requirements — We may be required to disclose information to the relevant authorities if a lawful request is made
Whenever we share data with any third party, we make sure they also maintain equally strong personal data protection practices.
Data Security Measures
re888 has put the following technical and operational measures in place to protect players' data—
SSL Encryption
All data exchanged on the site is encrypted and transmitted using SSL (Secure Socket Layer) technology. Third parties will not be able to intercept and read it.
Access Control
Only staff with direct responsibility for players' data can access it, and all data access is logged and monitored.
Storage Security Audits
The servers where data is stored are regularly audited for security, reducing the risk of personal data being compromised.
Self-Protection by Users
On top of our technical safeguards, we encourage players to protect their own accounts by choosing strong passwords and avoiding sharing login details with third parties.
Data Retention Period
re888 does not retain player data for longer than necessary. Retention periods are as follows—
- Active Account Data — Retained for as long as the account remains open
- Payment Records — Retained for a period appropriate to carry out financial audits in line with legal requirements
- Closed Account Data — Retained for the required period after the account closure date, then deleted
- Customer Support Data — Retained for as long as needed to confirm that an issue has been fully resolved
When deleting data, we ensure it is completely destroyed in both digital form and physical records (where applicable).
Players' Rights
Under re888's privacy policy, each player has the following rights regarding their data—
Right of Access
You can request to view what data re888 holds about you. Submit your request by email to [email protected].
Right of Rectification
If your data contains incorrect or incomplete information, you can request a correction. Our customer service team will take care of it.
Right to Erasure
If there are no legal obligations preventing it, you can request that your data be deleted. We will handle the data deletion along with account closure.
Right to Portability
You can request that your data be sent to you in a readable file format.
Right to Object
You have the right to object if your data is being used for purposes beyond what is stated in this policy.
To exercise any of these rights, contact us at [email protected] in Burmese. You can also reach us via 24/7 live chat.
Age 21+ Requirement and Child Protection
The re888 platform is only open to players aged 21 and above, so we do not intentionally collect data from anyone under 21. By playing, you confirm that you are 21 or older.
If we discover that we have collected data from someone under 21, we will delete that data immediately and close their account.
Policy Changes
re888 may review and update this Privacy Policy from time to time. Whenever changes are made—
- The updated policy will be published on the website and the "Last Updated" date will be changed accordingly
- Continuing to use the platform after a policy change means you accept the updated policy
- If there are significant changes to how we handle player data, we will attempt to notify you through the contact details registered on your account
If you have any questions about policy changes, contact us at [email protected] or through our 24/7 live chat.
Contact Methods
If you need clarification about this policy or want to exercise your privacy rights, you can contact re888's customer service team—
Email — [email protected]
Live Chat — Burmese-language support is available through our 24/7 Live Chat on the platform
Our customer service team operates 24/7 in Burmese, on Myanmar Standard Time (MMT).